Frequently Asked Questions About Famety.net

Famety (formerly InstaFollowers, founded in 2013) is a social media growth service delivering followers, likes, comments, views and more for Instagram, TikTok, YouTube, Facebook, Twitter (X) and 30+ other platforms, plus SEO services. Over 127,000 customers, 658,000+ orders and 195 countries served.

The company started with Instagram services in 2013 and expanded to all social platforms plus SEO. The name InstaFollowers no longer covered the full service range, so it was rebranded as Famety.

Yes. Our services comply with platform guidelines, the process is fully secure, and no customer account has ever been compromised as a result of using the service.

No. Growth delivered through Famety aligns with platform terms. No user has ever experienced account trouble as a result of the service.

No, never. Only the username or post URL and a contact email are required.

No. A profile link or username is all that is needed.

The system can only deliver followers, likes and comments to profiles it can access. Private accounts cannot receive orders.

Two types are offered: real, active followers (they may engage with your content, and some may unfollow over time) and cheaper real-looking ghost followers (they never unfollow, but they do not engage).

Not guaranteed. Engagement depends on your content and activity, though many real followers do interact.

The service increases the likelihood of visibility and popularity, but long-term growth also depends on consistent posting, strong visuals and audience interaction.

The estimated delivery time is shown on each product page before purchase. Processing starts as soon as payment is received; typical processing takes 30 minutes to 6 hours depending on order size.

Nothing. Just do not change your username and do not set your account to private before, during or after delivery.

The order arrives partially or not at all. The system usually detects it and sends a warning. Make your profile public again and contact support to complete the order.

First check that your account is public. If it is public and nothing has arrived, contact support directly.

Yes: profiles with pornographic content, violence or hate content, gambling promotion, or anything violating the platforms' terms of use. Famety reserves the right to refuse service.

20 followers per account, 20 likes per photo and 5 comments per photo. Full limits are listed on the prices page.

Yes. A 1-month refill guarantee applies to eligible Instagram follower packages. Contact support and the drop is topped back up.

Yes. Free trial packages exist for most major services — free Instagram followers, free TikTok likes, free YouTube views and more.

24/7 live chat at the bottom right of the site, the contact form, email, phone or WhatsApp (+1 279 260 1002). Support remains available after purchase, even for one-time orders.

All standard packages are a one-time fee — no recurring charges are applied. The only exception is automatic and monthly subscription services, which are billed according to their own plans.

Yes. If the ordered amount is not delivered, or the order does not start processing within the stated time, a full refund is issued.

Refunds are issued when the order is not delivered within the promised time, or when you cancel before the order is processed. Fully and promptly delivered orders are not refunded.

Only if the order has not yet been placed in processing. Once it is in the queue or being processed, cancellation and refund are not possible.

A satisfaction guarantee applies: incorrectly completed orders are refunded or refilled at no extra cost. Contact support within 30 days of the order.

No. All follower and like deliveries are final and cannot be undone.

Check your spam folder first, then any other email accounts linked to your payment account. If it is still missing, contact Famety directly.

No. Pricing is transparent with no hidden fees or surprise additions. Invoices and receipts are sent by email for every payment.

Yes. Discount campaigns, coupon codes and a discounts and rewards program are available — see our coupon codes and discounts & rewards pages.

Visa, Mastercard, American Express and other major cards, PayPal, Apple Pay, Google Pay, and cryptocurrencies such as Bitcoin, Ethereum and Litecoin. Payments are processed through multiple gateways: Checkout.com, Stripe, Paytr, Cardinity, Cryptomus, Solidgate, HiPay and CatalystPay.

Yes. Checkout is protected with 256-bit SSL encryption, all providers are PCI DSS compliant, complete card details are never stored, and a password is never requested.

Yes. Card payments run directly through Stripe, Checkout.com and the other gateways — a PayPal account is not required.

Yes, via Cryptomus. Supported coins include BTC, ETH, SOLANA, AVAX, DOGE, LTC, TRON, MATIC, BNB, MONERO, DASH, TON, BCH, SHIB and HAMSTER, plus the stablecoins USDC, USDT and DAI. Each network has its own minimum transfer amount (for example 0.0001 BTC, 0.01 ETH, 1 USDT).

Multiple currencies are supported through our international gateways — HiPay alone accepts more than 100 currencies.

Yes. Confirmation and receipts are sent by email, and payments can be billed and tracked through the gateway used.

Gateways such as PayPal and HiPay offer chargeback and money-back protection for fraudulent transactions, while Cardinity and Solidgate include built-in fraud prevention.

Stripe and Solidgate process refunds quickly and without hassle once they are approved under the refund policy.